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Delete Account & Data

Last updated: January 2025

About Opeego

This page provides instructions for deleting your account and data from Opeego, developed by Opeego Technologies Inc. If you have any questions, please contact us at [email protected].

How to Delete Your Account

You can delete your Opeego account and all associated data directly from the Opeego app website. Follow these steps:

Step-by-Step Instructions

  1. Log in to your Opeego account at app.opeego.com
  2. Open the side panel (typically located on the left side of the screen)
  3. Scroll to the bottom of the side panel to find the Admin options
  4. Click on "Admin" to expand the menu
  5. Select "License" from the Admin options menu
  6. Find and click the "Delete Account" option
  7. Follow the on-screen instructions to confirm the deletion of your account

Important: Before You Delete

Before deleting your account, please ensure you have:

  • Downloaded or exported any data, files, or content you wish to keep
  • Notified any team members or collaborators who may need access to shared content
  • Completed any pending tasks or workflows

Once your account is deleted, this action cannot be undone.

Data Deletion Timeline

When you delete your Opeego account, your data is removed according to the following schedule:

Immediate (Upon Account Cancellation)

All of your content will be immediately inaccessible from the Services. You will no longer be able to log in or access any of your data.

Within 30 Days

All content will be permanently deleted from active systems and logs. This includes all data stored in our primary databases and active server systems.

Within 60 Days

All content will be permanently deleted from our backups. After this point, your data cannot be recovered under any circumstances.

Data Recovery

We cannot recover your information once it has been permanently deleted. If you change your mind after deleting your account, you must do so within the first 30 days after cancellation. After 60 days, all data is permanently removed from all systems, including backups, and recovery is impossible.

Data That May Be Retained

In certain circumstances, we may be required to retain some information for legal or regulatory purposes:

  • Billing Records: Transaction records and billing information may be retained as required by tax and accounting regulations
  • Legal Obligations: Information that we are legally required to retain for compliance, legal proceedings, or regulatory requirements
  • Aggregated Data: Anonymized, aggregated data that cannot be used to identify you may be retained for analytics and service improvement purposes

Any retained data will be kept only for as long as legally required and will not be used for any other purposes.

Additional Information

For more information about how we handle your data, please review our:

Need Help?

If you have questions about deleting your account or need assistance with the deletion process, please contact us:

Email: [email protected]

Legal Inquiries: [email protected]

Opeego Technologies Inc.
329 Howe Street #1575
Vancouver, BC V6C 3N2
Canada